Provide a lawful and suitable rental
Before advertising and throughout the tenancy, check applicable minimum standards, safety requirements and repair duties. Do not advertise a property that cannot lawfully be offered, and retain evidence of checks and completed work.
Use correct agreements, disclosures and bond processes
Use the required agreement form and provide the information, disclosures, contacts and copies specified by the jurisdiction. Handle any bond through the official authority and within the required timeframe.
Manage rent and records
State the rent and payment method correctly, offer required payment options, issue receipts where required and maintain an accurate ledger. Follow the local process for rent increases, arrears and charges rather than inventing contractual shortcuts.
Respect privacy, quiet enjoyment and lawful access
Protect application and tenancy information, use it only for the stated lawful purpose and restrict access. A landlord’s ownership does not create unrestricted entry; reasons, notice, frequency and timing rules vary by jurisdiction.
Respond to repairs and safety issues
Provide a clear maintenance channel, distinguish urgent work under the local definition, arrange suitable contractors and document action. Do not delay a required repair because responsibility or reimbursement is still being discussed.
Treat applicants and tenants fairly
Housing decisions are subject to anti-discrimination law. Use tenancy-related criteria, apply processes consistently and avoid policies or communication that unfairly exclude people because of protected attributes.
End a tenancy only through the current process
Permitted reasons, evidence, notices, service and timeframes can change. Verify the current official instructions before acting, complete a fair condition comparison and use the authority’s bond process.
Official state and territory starting points
| Jurisdiction | Official authority |
|---|---|
| Victoria | Consumer Affairs Victoria |
| New South Wales | NSW Fair Trading |
| Queensland | Residential Tenancies Authority |
| Western Australia | Consumer Protection WA |
| South Australia | SA.GOV.AU renting and letting |
| Tasmania | Consumer, Building and Occupational Services |
| Australian Capital Territory | ACT Government rental laws |
| Northern Territory | NT Government and Consumer Affairs |
Sources and further information
Official guidance changes. Check the source for the current rule in your jurisdiction.
- RentingConsumer Affairs Victoria
- Landlords' rights and responsibilitiesNSW Government and NSW Fair Trading
- Property managers and ownersResidential Tenancies Authority Queensland
- Renting out your property - a landlord's guideConsumer Protection Western Australia
- Renting privately owned houses, units and apartmentsSA.GOV.AU
- Guide to renting in TasmaniaConsumer, Building and Occupational Services Tasmania
- Rental laws in the ACTACT Government
- Owning a rental propertyNorthern Territory Government
- What discrimination means in AustraliaAustralian Human Rights Commission
- Tenancy and privacyOffice of the Australian Information Commissioner