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LEGAL

Terms of Use

These terms set out the rules for using the RentSeekr website and rental platform.

Last updated: 11 October 2026Applies to: RentSeekr website and platform

1. Acceptance of these terms

By accessing or using RentSeekr, creating an account, publishing a listing or sending an enquiry, you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the platform.

You must provide accurate information, be legally able to enter into these terms and comply with laws that apply to you. If you use RentSeekr for an organisation or another person, you confirm that you have authority to bind them to these terms.

Trading nameRentSeekr
OperatorB.J MONACELLA & C.J OULTON (Other Partnership)
Main business locationVIC 3825, Australia
Service contactcontact form

2. What RentSeekr does

RentSeekr provides technology that may help people discover residential rental listings, communicate, save listings and manage parts of a rental journey. Features may change as the platform develops.

Unless we expressly state otherwise in writing, RentSeekr is not a party to any tenancy, lease, rental agreement, inspection, application, payment or other arrangement between users. We are not a real estate agent, property manager, legal adviser or financial adviser. We do not guarantee a listing, property, person, communication, rental outcome, payment, inspection or tenancy arrangement.

3. Accounts and security

You must use a valid email address, protect your password and keep account information current. You must not share your account or allow another person to use it without our written approval. Tell us promptly if you believe your account has been accessed without permission.

We may require email verification, identity checks or other reasonable security steps. We may suspend or restrict an account where we reasonably believe it is unsafe, misleading, unlawful or breaches these terms.

4. Listings, enquiries and user content

You are responsible for content you submit through RentSeekr, including listings, images, property details, enquiries and messages. You must ensure it is accurate, current, lawful and does not infringe another person’s rights.

Rental providers must have the authority to advertise a property or room and must not publish misleading, discriminatory, unlawful or unsafe information. People seeking rentals must communicate respectfully and provide only information they are comfortable sharing for the relevant rental purpose.

You retain ownership of your content. By submitting it, you give us a non-exclusive, worldwide, royalty-free licence to host, reproduce, display and process it only as reasonably necessary to operate, secure, promote and improve RentSeekr.

5. Acceptable use

You must not use RentSeekr to:

  • break the law or facilitate fraud, scams, discrimination, harassment, threats or abuse;
  • impersonate another person, create false accounts or misrepresent a property, identity or authority;
  • collect or use another person’s information for unsolicited marketing, profiling or any unauthorised purpose;
  • introduce malware, interfere with security, scrape the platform, bypass access controls or overload the service; or
  • use the platform in a way that damages RentSeekr, its users or the availability of the service.

6. Rental decisions and tenancy law

Residential tenancy laws differ across Australian States and Territories and may apply to listings, advertising, tenant selection, inspections, applications, bonds, leases, rent and notices. You are responsible for understanding and complying with the laws that apply to your situation.

RentSeekr does not provide legal, financial, property-management or tenancy advice. Obtain independent professional advice where appropriate. You must not rely on the platform as a substitute for required notices, agreements, licences, checks or statutory processes.

7. Fees, subscriptions and complimentary benefits

Any paid feature, fee, subscription or third-party service will be presented to you before you commit to it and may be subject to additional terms. Unless we tell you otherwise, you are responsible for your own internet, device, professional-service and transaction costs.

A complimentary membership or listing boost has the scope, start date and expiry shown in your account. Its original dates continue to run during a restriction or review. It does not create a paid subscription. You may cancel a scheduled benefit or end active complimentary access; this does not cancel a separate paid subscription or erase earlier listing activity.

If you already have a renewing paid subscription and we offer a complimentary month after your current paid period, we will show the delayed next charge and the plan that will resume. Normal billing resumes on that displayed date unless you cancel renewal. Ending complimentary access during the free period does not bring the next charge forward. Existing scheduled changes must be resolved before a conflicting benefit can be applied.

8. Availability, suspension and review

We aim to keep RentSeekr available, secure and useful, but do not promise uninterrupted or error-free access. We may proportionately restrict access where reasonably necessary for a serious or repeated breach of these terms, fraud, unlawful activity, a safety or security risk, or legal compliance. A temporary hold while we investigate does not itself cancel subscription renewal.

When we block an account for a breach, access to the platform, including paid features, is unavailable while the block remains in place. We request that future subscription renewals stop. Your original paid-through date continues to run; the restriction does not pause or extend it. If the decision is overturned, access is restored only for time remaining in that original period. Recurring billing is not automatically restarted.

We will provide a decision reference, an explanation and a review route unless doing so would compromise security, another person's rights or a legal obligation. You can request a review without signing in; include the reference so we can locate the decision and verify your identity. A platform restriction does not terminate a tenancy, alter a signed agreement or remove rental or payment obligations.

Nothing in this section excludes or limits any right to a refund, compensation or another remedy under the Australian Consumer Law or other mandatory law. Requests concerning unused prepaid access or an incorrect restriction are assessed separately on their circumstances. These updated subscription consequences are not treated as retrospectively accepted terms for an earlier purchase.

You may stop using RentSeekr at any time. Obligations and rights concerning retained records, content, disputes and compliance may continue after account closure where intended to do so.

9. Liability

To the maximum extent permitted by law, RentSeekr is not liable for loss arising from users’ actions, property condition, listing accuracy, communications, rental decisions, tenancy arrangements, third-party services or reliance on information made available through the platform.

Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including applicable consumer guarantees. Where liability cannot be excluded but may be limited, our liability is limited to the extent permitted by law.

10. Changes, governing law and contact

We may update these terms when the platform or law changes. The current version will be published here with an updated date. Continuing to use RentSeekr after a change takes effect means you accept the updated terms, except where law requires a different process.

These terms are governed by the laws of Victoria, Australia, and the parties submit to the courts of Victoria, subject to the Australian Consumer Law and any other mandatory law or jurisdiction that applies to you.

Contact: Use the RentSeekr contact form and select the topic that best matches your request.