Managing a rental property

Self-management is a recurring service: someone must monitor money, dates, repair needs, access and communication throughout the tenancy.

• Assign responsibility and escalation cover.
• Create calendars for recurring and legal dates.
• Separate property, tenancy and applicant records.

Set the decision criteria, responsibilities and jurisdiction checks before the time-sensitive work begins.

• ✓Assign responsibility and escalation cover.
• ✓Create calendars for recurring and legal dates.
• ✓Separate property, tenancy and applicant records.

Follow the same documented sequence each time, while adapting forms, notices and timeframes to the property jurisdiction.

• ✓Reconcile rent and review open requests regularly.
• ✓Plan lawful inspections and safety checks.
• ✓Confirm material decisions in writing.

Good records support clear decisions, reliable handovers and fair resolution when memories differ.

• Rent ledger and invoices
• Communication and access notices
• Maintenance, inspection and agreement history

Pause when the facts, authority or next legal step are unclear. A fast but unsupported decision usually creates more work later.

• Managing only when a problem becomes urgent
• Relying on one person’s private inbox
• Assuming software makes a decision compliant