Use Messages and connections

Before you begin

These instructions apply to authorised existing users when the workflow is enabled. Public customer sign-up and sign-in are currently paused. A help page does not grant account or record access.

Use your own enabled account and a conversation or connection you can access. Listing enquiries, inspection activity and supported application/lease sharing can create contextual conversations. A workspace role alone does not grant membership.

What to do

1. Open Messages. Use Connections to review an incoming request or start the offered connection path. Select a conversation from your inbox, or use search and filters to find it.
2. Write the message and, where offered, attach an image or share a supported RentSeekr item. Check the recipient and preview before sending. Replies, reactions and message pins help keep context together.
3. Use your conversation controls to pin, mute or archive it. Restore an archived conversation from the archived view. Group administration and leaving a group are offered only where applicable.
4. For a failed message, use its retry control. Reopen the same conversation after an unclear result to see whether the message was already stored.

Expected result

A successful send appears in the conversation. Sending, receipt and read information describe different events. Inbox mute/archive choices do not delete another participant’s copy or withdraw a notice.

Privacy and limitations

Blocking or removing a conversation affects the supported contact/inbox relationship; it is not a promise to erase retained rental evidence. Avoid sending passwords, invitation codes or unrelated private documents. Chat, an unread/read marker and an in-app update do not establish formal service of a legal notice. If connection or membership changed, refresh and use the shown access state rather than forwarding a private link.