When a tenant is moving out

A planned move-out gives both parties clear dates, responsibilities and evidence without prejudging the final condition or bond outcome.

• Confirm the notice and tenancy end date.
• Give a plain handover checklist.
• Arrange lawful access for inspection or new advertising.

Set the decision criteria, responsibilities and jurisdiction checks before the time-sensitive work begins.

• ✓Confirm the notice and tenancy end date.
• ✓Give a plain handover checklist.
• ✓Arrange lawful access for inspection or new advertising.

Follow the same documented sequence each time, while adapting forms, notices and timeframes to the property jurisdiction.

• ✓Record keys and possession return.
• ✓Read meters and reconcile the rent ledger.
• ✓Complete the final inspection using the starting evidence.

Good records support clear decisions, reliable handovers and fair resolution when memories differ.

• Notice and agreed handover details
• Keys, access devices and meter readings
• Forwarding contact and privacy-aware record closure

Pause when the facts, authority or next legal step are unclear. A fast but unsupported decision usually creates more work later.

• Demanding automatic professional cleaning
• Advertising images containing current possessions
• Promising a bond result before inspection