Understand plans, billing and payment availability

Before you begin

These instructions apply to authorised existing users when the workflow is enabled. Public customer sign-up and sign-in are currently paused. A help page does not grant account or record access.

A displayed plan, historical purchase or access allowance is distinct from an available billing action. Read the current hold/capability message. A pricing page does not make Checkout, subscription changes or rent collection available.

What to do

1. Review the plan/access panel or Settings history that your account can access. Check which new-work capabilities and usage limits are shown.
2. If billing is paused, keep working only in the supported draft or retained-record controls offered. Use Contact for an access or billing-history question with a nonsensitive reference.
3. For rent, use the agreed payment route outside RentSeekr and record factual evidence only where permitted. Check the separate rent records for the tenancy.

Expected result

You can understand why a control is available, limited or held without assuming a payment action succeeded. Retained history can remain readable while creating new paid work is unavailable.

Limits and recovery

Do not enter bank details or retry an old Checkout link to work around a hold. A pending transaction, return page or manual record is not proof of settled money. This article enables no customer payment method, refund, billing change or receipt delivery. If access/history cannot load, retry that section or contact support rather than purchasing through an unapproved route.