Review renewals, periodic continuation and party changes

Before you begin

These instructions apply to authorised existing users when the workflow is enabled. Public customer sign-up and sign-in are currently paused. A help page does not grant account or record access.

Open the current authorised tenancy and review its term, proposed changes and any holds. Renewal and continuation controls are provider actions where the existing workflow permits them. Participant changes also require their own exact agreement and evidence.

What to do

1. Providers: use the offered renewal control, review the proposed start date and term, then complete the resulting lease preparation and signature workflow.
2. Providers: use periodic continuation only where offered, record its requested basis and confirm the current tenancy revision. A term-review label does not itself record continuation.
3. For a supported party agreement, review its proposed participants, effective date, disclosures and evidence. Each required signatory reviews and signs the exact proposal using their own permitted access.
4. After execution, check the existing apply/progression state. Reopen the tenancy to verify the recorded term or party change and any future effective date.

Expected result

An eligible executed renewal can add its next recorded term. A supported applied party change updates the intended relationship at its recorded effective boundary. The original documents and participant history remain retained.

Blocked or uncertain changes

A future proposal, sent lease or complete signature tracker is not proof that current access already changed. Conflicting terms, changed revisions, missing evidence or legal-end findings can hold progression. Preserve the record and use its displayed review/retry path. This guidance does not determine whether a particular contractual change is legally valid.