RENTSEEKR / HELP CENTRE
Your rental journey, explained.
Applications, invitations and the tenancy you’re part of.
THE KNOWLEDGE BASE
Find the guidance you need
Tenancy stages and timing
How saved lifecycle states differ from date-based views of an agreement.
Read documentationRead a status in its record context
Why draft, submitted, executed, recorded and completed describe different evidence.
Read documentationRoles, participants and record access
Understand why a landlord or tenant label does not grant every record or document.
Read documentationDocument versions and signed evidence
Distinguish a working draft, a sent proposal and an executed document.
Read documentationCalendar dates, timezones and missing dates
Read date labels without turning planning information into legal deadlines.
Read documentationHistory, corrections and uncertain saves
Understand retained evidence and recover from a changed revision or unclear outcome.
Read documentationCharges, payment records, allocations and collection
Read rent tracking without confusing accounting evidence with moving money.
Read documentationSupported scope and unavailable workflows
Distinguish a public page, an available account capability and an eligible operational tenancy.
Read documentationUploads, private downloads and canonical documents
Understand file scope, processing states, versions and recovery before repeating an upload or sharing a link.
Read documentation