RENTSEEKR / HELP CENTRE
Your rental journey, explained.
Applications, invitations and the tenancy you’re part of.
Open tenant workspace →Existing account and record access checks apply.
THE KNOWLEDGE BASE
Find the guidance you need
Prepare, submit and review applications
Follow the enabled application workflow and distinguish an application from a signed agreement.
Read guidanceSave, share and enquire about a rental
Keep a shortlist, share a public offer and find the conversation created by an enabled enquiry.
Read guidanceUse Messages and connections
Find conversations, manage your own inbox and recover a failed send without confusing chat with formal service.
Read guidancePrepare your reusable application profile
Save accurate profile, household, reference and history information for an enabled application.
Read guidanceSet up intake and respond to application amendments
Review what is requested, preserve submitted versions and use the supported amendment or withdrawal controls.
Read guidanceKeep application files and request access or correction
Find retained versions, make a supported privacy request and record the exact offer’s outcome.
Read guidance