RENTSEEKR / HELP CENTRE
A little clarity.
A useful next step.
Practical answers for renting direct, from the first search to the records you keep.
THE KNOWLEDGE BASE
Find the guidance you need
Open an invitation or existing tenancy
Find your invited agreement or tenancy without confusing an invitation with public signup.
Read guidanceReview and sign a supported agreement
Prepare and review the exact lease version, complete signatures and check tenancy setup separately.
Read guidancePrepare and respond to a condition report
Keep provider observations, renter responses and the correct report version together.
Read guidanceReview renewals, periodic continuation and party changes
Use the existing tenancy controls without treating a proposal or signature as an immediate change to access.
Read guidanceRecord your side of the tenancy handover
Use the participant checklist without confusing saved ticks with commencement, legal compliance or another person’s work.
Read guidance