RENTSEEKR / HELP CENTRE
A little clarity.
A useful next step.
Practical answers for renting direct, from the first search to the records you keep.
THE KNOWLEDGE BASE
Find the guidance you need
Set up a property and rental offer
Create a property draft, complete its details and deliberately prepare its listing.
Read guidancePrepare, submit and review applications
Follow the enabled application workflow and distinguish an application from a signed agreement.
Read guidanceSave, share and enquire about a rental
Keep a shortlist, share a public offer and find the conversation created by an enabled enquiry.
Read guidanceUse Messages and connections
Find conversations, manage your own inbox and recover a failed send without confusing chat with formal service.
Read guidanceEdit, pause or archive a rental offer
Manage property and room offers deliberately, including media privacy and irreversible archive actions.
Read guidancePrepare your reusable application profile
Save accurate profile, household, reference and history information for an enabled application.
Read guidanceSet up intake and respond to application amendments
Review what is requested, preserve submitted versions and use the supported amendment or withdrawal controls.
Read guidanceKeep application files and request access or correction
Find retained versions, make a supported privacy request and record the exact offer’s outcome.
Read guidance